1. Returns

You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to original method of payment or an alternative refund method, as applicable. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Non-Returnable Items

Some items are non-returnable and non-refundable. These include:

• Custom or personalized orders
• Perishable goods such as food, flowers, or live plants
• Digital products
• Personal care items

5.Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: info@rcastore.ae
• By visiting our website: https://rcastore.ae